Solution from IQNavigator manages light-industrial manufacturing services procurement for printing company

Denver, CO — March 22, 2006 — Quad/Graphics, a global printing manufacturer, this week said it has fully deployed IQNavigator Inc.'s technology to streamline its day labor processes and improve efficiencies for services procurement.

With continuous operations in dozens of facilities, Quad/Graphics utilizes Staff Navigator, an Integrated Supplier Management solution that leverages IQNavigator7 software, to optimize its rapidly changing, around-the-clock demands for contingent labor.

Quad/Graphics, the largest private printer of magazines, catalogs and other commercial products in the world with over 12,000 employees, said it requires highly flexible staffing adjustments by shift and by day, based on changing production requirements. By combining Staff Management's contingent workforce management and IQNavigator's Web-based tool, the Staff Navigator solution delivers a procurement process to meet these challenges.

Using IQNavigator7, Quad/Graphics said it sends its suppliers the next day's labor requirements, including specific hourly shifts, locations and activities. IQNavigator's online interface enables Quad/Graphics to define the number of workers required, the skills needed and the desired bill rate for the day's activities within minutes.

“Our high volume day labor requirements change day to day and from shift to shift within each day. Using IQNavigator7's light industrial functionality, we are able to easily request our day labor requirements with a user-friendly calendar view,” said Robert Quadracci, Human Resource director of Quad/Graphics. “The next day our suppliers have the appropriate resources lined up at every location to support our highly variable production operations.”

John P. Raeder, Jr., president and CEO of IQNavigator, commented that IQNavigator's flexibility is what makes it the ideal solution for organizations managing multiple service types and complex sourcing requirements. “From high-volume requirements that require a day's notice to fulfill, to specific skill and talent needs that require a more in-depth evaluation and approval process, IQNavigator can accommodate the various negotiating steps and approvals to deliver the right services and control costs,” he said.