Quad/Graphics has deployed technology from services procurement and spend management solutions provider IQNavigator, Inc. (Denver), to streamline Quad/Graphics’ day labor processes and improve efficiencies for services procurement.

With continuous operations in dozens of facilities, Quad/Graphics uses Staff Navigator, an integrated supplier management solution that leverages IQNavigator7 software, to optimize its rapidly changing, around-the-clock demands for contingent labor. With more than 12,000 employees, Quad/Graphics requires highly flexible staffing adjustments by shift and by day, based on changing production requirements. By combining Staff Management’s contingent workforce management expertise and IQNavigator’s robust web-based tool, the Staff Navigator solution reportedly delivers a procurement process that meets these challenges with best of breed strategy and technology.

Using IQNavigator7, Quad/Graphics sends its suppliers the next day’s labor requirements including specific hourly shifts, locations and activities. IQNavigator’s online interface enables Quad/Graphics to define the number of workers required, the skills needed and the desired bill rate for the day’s activities, within minutes.

“Our high volume day labor requirements change day to day and from shift to shift within each day. Using IQNavigator7’s light industrial functionality, we are able to easily request our day labor requirements with a user-friendly calendar view,” says Robert Quadracci, Quad/Graphics’ Human Resources director. “The next day, our suppliers have the appropriate resources lined up at every location to support our highly variable production operations.”

IQNavigator7 optimizes and manages services procurement and spend management processes to enable enterprises to find, purchase and ensure correct delivery of the best-fit services at the most competitive price. IQNavigator7 provides support for all services types including consulting services, contract and temporary workers, facilities management, marketing services, accounting services, etc. IQNavigator7 generates cost savings through competitive bidding and process efficiencies, and ensures contract compliance to significantly reduce risk and financial errors globally.